Executive Lounge Host

We are currently searching for an Executive Lounge Host for The Star Grand Hotel.

In this role you will be responsible for providing exceptional customer service & attending to all executive floor guests. You will meet and greet customers whilst ensuring the presentation of the lounge upholds 5 star standards, including maintaining stock levels and cleaning the lounge, both front and back of house.

We are specifically looking for people who have:

• A good knowledge of The Star Gold Coast facilities
• A passion for & commitment to delivering exceptional guest experience
• Exceptional organisational and communication skills
• Flexible availability for work, including evenings and weekends
• Experience working independently & as part of an energetic, hands on team
• A current QLD RSA Statement of Attainment

What can we offer you?

• 30% staff discounts across our award-winning venues on all 3 of our properties
• Lifestyle and wellbeing discounts and benefits, including EAP & gym memberships
• FREE buffet meal with a new menu every day at our Employee Dining Room
• Uniform prepared and ready for you daily on property
• The Star is an Employer of Choice for Gender Diversity awarded by WGEA
• Groupwide Diversity & Inclusion focus areas including LGBTQI, Multicultural, Gender and Indigenous

About us

The Star Gold Coast is a one stop shop for all your needs. It offers luxurious accommodation and spa, iconic bars, restaurants and a world-class casino. We offer entertainment like no other, with our live concerts and shows in our Theatre and Events Centre, Live on the Lawn events, world class DJ’s at Atrium Bar & more! It is a destination that offers relaxation and fun at the same time!

Our Culture

At The Star, we’re passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone’s unique experiences enable us to deliver exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We welcome applications from people of all cultures, ages, religions, genders, LGBTIQ+ people, Aboriginal and Torres Strait Islander Peoples and people with disabilities.

The Star is a Founding Partner and Major Corporate Partner of Women in Gaming and Hospitality (WGHA) and has been recently awarded GOLD status in the Australian Workplace Equality Index (AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace.