Workforce Planner

The Star Gold Coast is hiring a Workforce Planner to be responsible for the preparation of day-to-day rosters to ensure operational business needs are met whilst aligning to budgetary and compliance requirements.

A key role involves liaising with internal business functions to ideate the appropriate roster patterns and labour mix, with a focus on equitable workplace policies. You will be optimising rostering tools and implementing effective controls in line with the agreed labour standards and demand planning principles.

Key Responsibilities:

• Partner with internal stakeholders to maximise roster efficiency and work-life balance for operational productivity
• Identify errors and gaps in upcoming roster cycles to prevent Team Member shortages
• Review effective controls to guarantee timelines and budgeting requirements are met
• Work with internal stakeholders to ensure compliance obligations across business units are clearly articulated and plans are developed to meet these
• Inform key stakeholders about changes in roster requirements and skills shortages for upcoming roster cycles

What can we offer you?

• A Permanent, Full Time position with salary aligned to experience
• $10 per day discounted parking available on-site
• Free light rail from Central to Fish Markets for all Sydney Team Members
• 30% staff discounts across our award-winning venues on all 3 of our properties
• Lifestyle and wellbeing discounts and benefits, including EAP & gym memberships
• Free meal at our Employee Dining Room with a new menu each day
• Personal and career development, training, and courses via The Star Academy
• Generous Paid Leave for primary and secondary carers
• Groupwide Diversity & Inclusion focus areas including LGBTQI, Multicultural, Gender and Indigenous
• Flexible working arrangements provided

What are we looking for?

• Tertiary qualification in Business or Human Resources desirable
• Demonstrated experience in large hospitality venues or similar
• Proven experience and knowledge of rostering systems including roster production applications

• Understanding of WH&S compliance and government regulations
• Capability to facilitate change within departments based on rostering needs

About us

With luxurious five-star accommodation, the city’s finest restaurants, the coolest selection of bars, and a truly world-class spa and casino, The Star Sydney offers so many ways to play. The Star’s signature dining portfolio boasts some of Australia’s most highly awarded bars and restaurants. We are also home to the all-luxury suite hotel, The Darling and our award winning $100-million Star Event Centre. To add to our entertainment offering is Marquee Sydney and The Sydney Lyric, hosting major musicals that attract guests from across the country.

Our Culture

At The Star, we’re passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone’s unique experiences enable us to deliver exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We welcome applications from people of all cultures, ages, religions, genders, LGBTIQ+ people, Aboriginal and Torres Strait Islander Peoples and people with disabilities.

The Star is a Founding Partner and Major Corporate Partner of Women in Gaming and Hospitality (WGHA) and has been recently awarded GOLD status in the Australian Workplace Equality Index (AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace.

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