House Manager (Intensive Therapeutic Care). Permanent Full Time - Goonellabah

About the Organisation

Every day, Life Without Barriers provides support and care to children and young people, as we work collaboratively with families, carers, and communities, to ensure they have the environment they deserve to grow. With a focus on ensuring safety and respect, this is an opportunity to make a positive and meaningful difference in these young lives and help pave a brighter future.

Life Without Barriers is a leading social purpose organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers. Join a community of people dedicated to breaking down barriers.  

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

About the role

As part of our Far North Team based in Goonellabah, you will be responsible for leading, motivating and mentoring a team of dedicated youth support workers within a therapeutic residential setting. You'll play a key role in supporting Children & Young People to develop independent living skills, engage in education and remain positively connected to their team of Care Workers, Families, and broader community connections. 

The Children & Young People we care for have experienced backgrounds of trauma, abuse and/or neglect and may also have a mental health, physical or psychosocial disability so you will work in partnership with a Therapeutic Specialist and Case Manager to lead the implementation of the CARE model and ensure a safe, homelike environment for the Children & Young People in our care.

Key Responsibilities

• Manage home in accordance with the CARE model, legislation, relevant standards, LWB policies and procedures and funding body requirements
• Provide direct care and support to children and young people within a residential care setting. 
• Be actively present in the home environment, providing role modelling to staff
• Oversee and participate in the planning and implementation of therapeutic care plans
• Model and support staff in applying the Therapeutic Crisis Intervention (TCI) system
• Manage, support and provide reflective supervision to your team
• Create and maintain rostering and staff availability patterns to ensure rosters are within budget and supports healthy work/life balance for all team members.

Benefits: 

• Do work that matters at one of Australia’s largest social purpose organisations
• 5 weeks of annual leave per year
• Paid face to face training within your first 12 months of employment including TCI & CARE Training
• 8-day induction program
• 24-hour management support with a National After-Hours Service team
• Generous Salary Packaging benefits - $15,900 per year, tax free!
• Employee benefits program, including access to discounted health insurance, car servicing and travel club membership.

Skills & Experience

• A Diploma of Community Services, Youth work or related (A qualification is desirable but not essential for Aboriginal and/or Torres Strait Islander applicants with relevant experience)
• Previous Leadership experience in services that support Children & Young people, such as OOHC and ITC settings
• Experience supporting people with disabilities, complex health needs and those whom exhibit pain based behaviours of concern
• Ability to provide supervision and support to a team of Therapeutic Care Workers, to embed the delivery of therapeutic models of support to Children & Young People.
• Current First Aid (HLTAID003 or HLTAID011) & CPR (HLTAID001 OR HLTAID009) Certificate/s
• Current Drivers Licence

To be considered for and appointed to a position at Life Without Barriers, you must be fully vaccinated against COVID-19 with a minimum of two (2) doses or hold a valid medical exemption certificate, in accordance with Life Without Barriers Employee COVID-19 Vaccination Policy. You will be required to provide evidence of your vaccination status during the recruitment process

Successful candidates will be required to clear probity checks including National Criminal History Record Check, NSW Working with Children Check and NSW Residential Care Workers Register check.

How to Apply

Include your resume and covering letter in one document, click ‘Apply’ and follow the prompts. For any enquiries including persons with disability that require adjustments, contact Emma Kennedy at recruitment@lwb.org.au

Applicants are encouraged to apply as soon as possible as applications are continuously reviewed prior to the closing date; and as such the closing date is subject to change without notice.

Life Without Barriers supports the Royal Commission into violence, abuse, neglect and exploitation of people with disability. We believe people with disability need to be heard and for these experiences to influence how support services like ours are delivered. View our statement here (https://bit.ly/2GzZGWA)