Carer Engagement Officer. Permanent Full Time - Western NSW

About the Organisation
Every day, Life Without Barriers provides support and care to children and young people, as we work collaboratively with families, carers, and communities, to ensure they have the environment they deserve to grow. With a focus on ensuring safety and respect, this is an opportunity to make a positive and meaningful difference in these young lives and help pave a brighter future.

Life Without Barriers is a leading social purpose, not for profit organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers.   

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

About the Role

As a Carer Engagement Officer, your role involves delivering high-quality and responsive services to our families, children, and young people through regular in-person visits and support.

You will have the chance to showcase your creative skills by conceptualizing, executing, and assessing various marketing campaigns, events, and recruitment activities with a focus on attracting, engaging, and retaining quality carers.

This full-time permanent position offers flexibility, allowing you to be based anywhere in Western NSW, preferably Dubbo or Orange. While the role supports hybrid work arrangements (on-site/remote), regular travel is essential to fulfill the inherent duties of the position. The successful candidate will receive a company vehicle, inclusive of personal use.

Key Responsibilities

• Respond to enquiries from prospective foster carers in a timely manner and help guide them through the application and assessment process
• Keep accurate records of enquiries and undertake analysis on enquiry rates and successful carer applications in relation to the recruitment and marketing activities undertaken within the local area
• Deliver appropriate marketing and recruitment campaigns to enhance LWB’s brand. increase the number of foster care applicants and proactively engages with the community (including attending relevant events)
• Keep accurate records of enquiries and undertake analysis on enquiry rates and successful carer applications in relation to the recruitment and marketing activities undertaken within a local area. 
• Provide support and supervision to carers with no current placements to ensure these carers remain connected to, and supported by, the organisation.
• Undertake carer reviews and housing safety checks for carers with no current placement.
• Identify and report on carer learning and training needs.

Skills & Experience

• Tertiary qualifications in human services, marketing, recruitment or other relevant field and/or equivalent experience.
• Prior completion of the Step-by-Step Training and Assessment Tools course would be highly regarded
• Demonstrated experience working within the Child Protection sector, ideally in a role that engages with and supports Foster Carers and volunteers on a regular basis.
• Demonstrated marketing and event planning experience
• A strong ability to develop and maintain positive relationships and work collaboratively with internal and external stakeholders
• Experience and skills in undertaking child focused assessments and reviews
• Highly developed analytical, organisation and communication skills
• Current Australian drivers’ licence.

Successful candidates will be required to clear probity checks including National Criminal History Record Check and NSW Working with Children Check.

To be considered for and appointed to a position at Life Without Barriers, you must be fully vaccinated against COVID-19 with a minimum of two (2) doses or hold a valid medical exemption certificate, in accordance with Life Without Barriers Employee COVID-19 Vaccination Policy. You will be required to provide evidence of your vaccination status during the recruitment process

 Benefits: 

• Do work that matters at one of Australia’s largest social purpose organisations
• Generous Salary Packaging benefits - $15,900 per year, tax free!
• Company Vehicle + Monthly Rostered Day Off (RDO) provided

How to Apply
Include your resume and covering letter in one document, click ‘Apply’ and follow the prompts. For any enquiries including persons with disability that require adjustments, contact Kristy Crowe via recruitment@lwb.org.au

Applications close at midnight on Sunday 24th March 2024

Applicants are encouraged to apply as soon as possible as applications are continuously reviewed prior to the closing date; and as such the closing date is subject to change without notice.

We are dedicated to playing our part to reduce the spread of COVID-19 and bring continuity of care and support to our clients. With this in mind, if you are successful, we will discuss with you an alternative to a face-to-face interview.

Life Without Barriers supports the Royal Commission into violence, abuse, neglect and exploitation of people with disability. We believe people with disability need to be heard and for these experiences to influence how support services like ours are delivered. View our statement here (https://bit.ly/2GzZGWA)