ADC Systems Support - Kemps Creek ADC

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

About the role

At Coles, our Distribution Centres play a key role moving products through our Supply Chain, to provide extraordinary in store shopping experiences for our customers.

We’re looking for an exceptional Systems Support to join our brand-new Automated Distribution Centre!

This is an incredible opportunity to be involved in the commissioning of our second automated distribution centre which will use world-class technology to modernise our Supply Chain. Epic in scale and design, our new facility represents the future of logistics.

Located in Kemps Creek New South Wales, our new facility will deliver outstanding service level fulfilment to our stores. Critical to the site’s success, are our people who’ll enable seamless operational delivery.

As Systems Support, you’ll provide support in the management of our brand-new automated DC’s I.T. hardware and systems. You’ll ensure full resolution of any I.T. issues in a timely manner to minimise impact on the day-to-day operations.

Primary duties include:

• Develop automated operational reports and dashboards

• Data Analysis to provide insights into the operations

• Managing the setup, implementation, and maintenance of onsite IT hardware

• Escalating P1 and P2 issues through to Helpdesk, and P1 notification through to management

• Tracking I.T. assets and managing the asset life cycle for the ADC

• Executing account creation requests across multiple applications

About you and your skills

• Understanding of Supply Chain Systems, Hardware and processes including Warehouse and Labour Management systems

• A strong customer service and administration background, ideally gained within a retail or distribution environment

• Experience managing, implementing and troubleshooting IT software and hardware

• The ability to work autonomously and in a team environment across all levels of the organisation

• Experience in technical support for site developed programs and packaged applications

• High attention to detail and accuracy

• Strong time management and organisational skills

• The ability to build relationships and influence key stakeholder groups

• A familiarity with working in a fast paced and constantly changing environment

• SQL skills required

• Experience with Microsoft applications (Excel, PowerBi) and Microsoft Excel for data analytics highly advantageous

• Knowledge and experience with Python, C#, .NET, PowerShell, XML, HTML, VBA

Take your next step into something bigger, apply now

With us it’s not about the discounts (although you do get those), it’s about joining a team where your wellbeing and professional development is invested in and celebrating your contributions is the norm. And because everyone leads unique lives, we offer flexible work including work from home, additional leave and parental leave entitlements.

We’re continuing to build a gender equitable team, and a culture that’s just as diverse, inclusive and welcoming as the communities we serve. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. Find out more in the ‘Our Recruitment Process’ section of our careers site.

Job ID: 115740 

Employment Type: Full time 

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