Regional Operations Manager. Permanent Full Time – South Sydney

About the Organisation

Life Without Barriers is a leading social purpose, not for profit organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers.   

Empowering people with disability to live life the way they choose is at the heart of how Life Without Barriers has operated for over 25 years. This is an exciting opportunity to join our team and continue this mission. Support people with disability to have the choice, control, and independence to live their best life. If youÂ’re passionate about inclusivity, respect, and making a meaningful difference, this is the career move for you.

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

About the Role

Reporting to the Director of Disability and Mental Health for NSW South and ACT, this permanent full time role will manage Disability Support Leaders working in Supported Independent Living Homes across areas of Southern Sydney (including suburbs between Arncliffe and Caringbah South).

The successful candidate will be an experienced community services leader who cultivates positive culture in fast-paced, complex environments and prioritises a person-centred and human rights-based approach to drive positive outcomes for the people we support.

Key Responsibilities

• Lead and support Disability Support Leaders and Disability Support Workers
• Lead, manage and embed systems, processes, and procedures to ensure high quality and responsive services that meet the needs of the people we support
• Influence change within the community on behalf of people we support and their families to support inclusion and participation
• Provide local leadership in the implementation, monitoring, and review of safeguarding practices
• Manage all aspects of programmatic budget responsibilities
• Provide support and advice on complex client needs, service delivery issues, critical incident response and complaints management

Skills & Experience

• Operational leadership within the community services sector
• Relevant tertiary qualifications in field such as Health Services, Human Services, Social Work or related discipline
• Strong leadership skills aligned with the Life Without Barriers values
• Demonstrated ability to manage services and programs within a budget
• Ability to influence and work collaboratively with a range of stakeholders internally and externally
• Ability to drive cultural change in a fast-paced, high volume environment
• Ability to manage complaints, risks and critical matters

Successful candidates will be required to clear probity checks including National Criminal History Record Check and NDIS Worker Screening Check.

Please note: To be considered for and appointed to a position at Life Without Barriers, you must be fully vaccinated against COVID-19 with a minimum of two (2) doses or hold a valid medical exemption certificate, in accordance with Life Without Barriers Employee COVID-19 Vaccination Policy. You will be required to provide evidence of your vaccination status during the recruitment process.

Benefits

• Be guided by experienced and supportive leadership
• A leadership opportunity with real impact in the lives of people with disability
• Work for one of AustraliaÂ’s largest social purpose organisations
• Join a forward-thinking organisation who is a leader in the sector
• Salary packaging benefits including up to $15,900 of your annual salary tax free
• Discounts on retail, cinema, restaurants, vehicle services and private health insurance

How to Apply

Include your resume and covering letter in one document, click ‘Apply’ and follow the prompts. For any enquiries including persons with disability that require adjustments, contact Kestra Caller at recruitment@lwb.org.au

Applications close at midnight on Thursday the 11th of April, 2024