Retail
Weve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, youll not only get to make a difference to millions of Aussie livesyoull also get to see your impact.
Were launching two automated Customer Fulfilment Centres (CFCs) in Melbourne and Sydney. The new CFCs will redefine the customer experience in online grocery shopping, providing customers with improved availability and freshness, a broader produce range and a seamless digital experience, while also providing a safer working environment for our team members. The new CFCs will be the first of their kind in Australia. Be part of a great team with the opportunity to work with innovative, technology.
As our Melbourne site ramps up, we have an opportunity for experienced Customer Delivery Team Managers to join the team.
Lead and manage the operational success of CFC last mile operations through go live and ongoing operations. Responsible for coordinating the operations of a substantial CFC customer delivery team to achieve Coles ecommerce KPIs for safety, customer experience, cost, fulfilment and delivery. Oversee process compliance to drive safety and operational process improvement and collaborate with internal departments, state transport management and 3PL transport providers to ensure seamless end-to-end delivery operations.
You will also:
With us its not about the discounts (although you do get those), its about joining a team where your wellbeing and professional development is invested in and celebrating your contributions is the norm. And because everyone leads unique lives, we offer flexible work including work from home, additional leave and parental leave entitlements.
Were continuing to build a gender equitable team, and a culture thats just as diverse, inclusive and welcoming as the communities we serve. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.
Were happy to adjust our recruitment process to support candidates with disability. Find out more in the Our Recruitment Process section of our careers site.
Job ID: 119011
Employment Type: Full time
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