Workforce Planning Manager - QLD

WORKFORCE PLANNING MANAGER QLD – WORKFORCE MANAGEMENT

The Star Entertainment Group (TSEG) is a publicly listed company on the ASX. Our purpose is to create fun at trusted destinations and our aim is to deliver sustainable outcomes for our guests, our Team Members, the communities in which we exist and our shareholders. We do this by providing entertainment, gaming, and leisure experiences in a safe, responsible, and ethical way. We will do this by embedding our values to lead the organisation with a focus on safer gambling and good business practices. 

Our properties across Brisbane, the Gold Coast and Sydney are world-class with many award-winning hotels, restaurants, bars, and entertainment venues.  

As our Workforce Planning Manager, reporting to the Group Workforce Planning Manager, you will manage the QLD labour resources by owning the rostering solution and workforce practices. With your team of Schedulers and Planners you will implement best practice and drive efficiencies to achieve strategic human capital objectives.

This is a fantastic opportunity where you will create impact and lead change in our workforce management capability.

A few of your responsibilities:

• Directly coach and develop your team, fostering a strong culture. 
• Manage the team and drive consistent performance, learning and development, ensuring Workforce goals and direction are in line with company expectation.    
• Drive labour management and reporting that addresses labour related opportunities and threats. 
• Analyse operating trends and develop strategies to ensure efficiencies and promote productivity. 
• Own rostering solutions and collaborate with key senior stakeholders across departments to encourage and implement best practice and labour efficiency.

What we will be looking for:

• Ability to collaborate and communicate with a range of business stakeholders to represent the Workforce Planning Management team.
• Demonstrated understanding of industrial instruments and award interpretation.
• 5 years’ proven experience in Workforce Management, or HR Management, providing strategic financial advice and decision-making support to stakeholders.
• Exposure to a casino or hospitality environment preferred.
• Demonstrated strong project planning skills related to Workforce Planning and wage compliance/industrial instruments.

About you:

You are a strong leader with experience managing large teams working in a large and complex organisation. We are looking for someone who is not afraid to be hands-on in the rostering operations when required to support the team and handle escalations.

Your role will be pivotal in shaping the success of our strategic QLD workforce planning team and labour management practices at The Star. Join us in making a difference.

What can we offer you:

• Complimentary meal on site every day, including hot meals, sandwich bar and more
• Discounted parking available in the city
• Flexible working arrangements
• 30% Discounts across award winning restaurants and accommodation
• Lifestyle discounts including gym memberships and dry-cleaning services
• Career development, training, and courses via The Star Academy – limitless career opportunities
• Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

Our culture

Each team member is expected to champion The Star’s Purpose, Values, and Principles (PVP), which serve as the cornerstone of The Star’s culture.  

Our purpose it to create fun at trusted destinations. This commitment involves living our values of Build memorable connections, Own It, Lead with Integrity, and Take good care. 

We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process.  We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.  

The Star is a WGEA Employee of Citation for Gender Equality holder and is recognised with a Gold Award 2022 by the Australian Workplace Equality Index (AWEI) which evaluates LGBTQI+ inclusiveness in the workplace.   

It’s your time to SHINE! 

Click on the link below to make your next career move with The Star.