SENIOR END USER COMPUTING SYSTEM ENGINEER – IT OPERATIONS & SERVICES

The Star Entertainment Group (TSEG) is a publicly listed company on the ASX. Our purpose is to create fun at trusted destinations and our aim is to deliver sustainable outcomes for our guests, our Team Members, the communities in which we exist and our shareholders. We do this by providing entertainment, gaming, and leisure experiences in a safe, responsible, and ethical way. We will do this by embedding our values to lead the organisation with a focus on safer gambling and good business practices. 

Our properties across Brisbane, the Gold Coast and Sydney are world-class with many award-winning hotels, restaurants, bars, and entertainment venues.  

 

As a Senior End User Computing System Engineer reporting to the Product Manager End User Technologies, you will be responsible for the management and maintenance of the entire Desktop infrastructure for all environments on a day-to-day basis as defined by Service Level Agreements.

 

A few of your responsibilities

• Deliver and manage the Desktop Technology Infrastructure for all production and non-production environments
• Actively drive incident resolution and system restoration
• Conduct root cause analysis and problem rectification, including system changes required to prevent a recurrence of the incident
• Manage and administrate desktop operating systems and their corresponding or associated software.
• Manage creation, configuration, maintenance, and troubleshooting of applications deployed to the desktops.

 

What we are looking for

• Knowledge of Operating System administration and Management
  • Windows 10
  • Windows 11
• Comprehensive experience in the following technologies:
  • Active Directory/Entra (Azure AD)
  • Microsoft Intune (Microsoft Endpoint Manager)
  • Microsoft Autopilot
  • Mobile Device Management iOS/Android
  • Microsoft Configuration Manager (SCCM)
  • SOE Development and Maintenance
  • Application Packaging (InstallShield)
  • Group Policy Management
  • PowerShell
• Certifications / Methodology: MCSE / MCITIP or equivalent
• Desired relevant and current Certification in either MCITP, MCTS or MCP
• Minimum 5 years full-time experience providing 3rd level support for Infrastructure in the large corporate environment of 1000 users.

 

As a Senior End User Computing System Engineer, you excel in configuration, maintenance, and troubleshooting, skilfully managing multiple tasks and stakeholders. Your expertise ensures efficient and effective computing system operations, making you a key player in achieving user satisfaction and system performance goals.

 

Your role will be pivotal in shaping the success of IT Operations and Services by managing and maintaining the entire desktop infrastructure. Join us in making a difference.

 

What we can offer you

• Complimentary meal on site every day, including hot meals, sandwich bar and more
• Discounted parking available in the city
• Flexible working arrangements
• 30% Discounts across award winning restaurants and accommodation
• Lifestyle discounts including gym memberships and dry-cleaning services
• Career development, training, and courses via The Star Academy – limitless career opportunities
• Paid Parental leave from Day 1, Secondary CarerÂ’s leave also on offer
• Mental Health and Wellbeing services

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

 

Our culture

Each team member is expected to champion The Star’s Purpose, Values, and Principles (PVP), which serve as the cornerstone of The Star’s culture.  

Our purpose it to create fun at trusted destinations. This commitment involves living our values of Build memorable connections, Own It, Lead with Integrity, and Take good care. 

We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process.  We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.  

The Star is a WGEA Employee of Citation for Gender Equality holder and is recognised with a Gold Award 2022 by the Australian Workplace Equality Index (AWEI) which evaluates LGBTQI+ inclusiveness in the workplace.   

 

It’s your time to SHINE! 

Click on the link below to make your next career move with The Star.