Communications Specialist

About the Role 
Swinburne is embarking on an exciting journey, working towards our new vision of bringing people and technology together to build a better world. In support of our student engagement and retention objectives, we have an exciting opportunity for a digitally-led communications professional to join the Student Engagement & Retention Journey Squad as Communications Specialist.

With strong campaign management skills and a ‘get it done’ attitude, you’ll join a team of fellow comms, content and web dynamos to build out end-to-end customer journeys for key current student audience segments, contributing to our student engagement and retention goals.

You’ll collaborate within the team and with stakeholders across the university to plan, prepare, execute and optimise campaigns across multiple channels to different student cohorts. And with a focus on continuous growth and improvement, you’ll strengthen your understanding and application of the Adobe Experience Cloud.

About you 

• You’ve got plenty of experience executing communications campaigns across multiple channels.   
• You juggle priorities, deadlines and stakeholders like a pro.
• You take pride in your work; you’re meticulous with your planning, and execute with care, when preparing and delivering your communications campaigns.
• You don’t break a sweat when asked to produce a comms plan, work on audience data segmentation, and plan dynamic content to personalise communications.
• You adopt a customer-centric approach that considers the overall user journey when planning out campaign activity. 
• You’re a savvy user of data to inform decision making and to optimise campaigns.
• You’re comfortable writing and editing copy for a range of tactics, and when reviewing supplied copy you know exactly when it’s nailed the brief.
• You have experience using email marketing software to execute campaigns, ideally Adobe Campaign Standard but equivalent platforms are fine if you have the propensity to learn new systems.

A full list of selection criteria is available within the position description.

About Swinburne University of Technology 
Swinburne Horizon 2025 draws upon our understanding of future challenges. With this new strategic plan, we choose to build Swinburne as the prototype of a new and different university – one that is truly of Technology, of Innovation and of Entrepreneurship, and proud of it. We are committed to a differentiated university proposition in education and research, so that:

• Every Swinburne learner gets a work experience
• Every Swinburne graduate gets a job
• Every Swinburne partner gets a tech solution
• Swinburne is the prototype of global best practice

The achievement of our 2025 moon shots depends on our capacity to work collectively, always, as One Swinburne.

To Apply 
To start an application please click on 'apply' or ‘begin’ and submit your resume, cover letter and a response to the Key Selection Criteria, as listed in the position description.

To review the Position Description and to apply, please scroll down to the bottom of the page. 

Please Note: Appointment to this position is subject to passing a Working with Children Check.

For further information about this position, contact Alice Foley, Acting Journey Manager Student Engagement & Retention by email: afoley@swin.edu.au
(Please note that emailed applications will not be accepted and will be directed to apply via our careers website)

If you are experiencing technical difficulties with your application, please contact the Swinburne Talent Acquisition Team on staffrecruitment@swin.edu.au. 

Applications Close: Sunday 12 May 2024, 11.00pm

Swinburne offers flexible working options, leave and parenting/carer policies to support work life balance.

Equity and Diversity 
Swinburne is a large and culturally diverse organisation and we are proud of our commitment to equity, diversity and inclusion through key initiatives.  For further information on all our initiatives visit our Equity & Diversity website.

We welcome and encourage applicants from diverse backgrounds to apply.

We are committed to making the recruitment process fair and equitable for all our candidates. If you have specific accessibility or support requirements please contact inclusion@swin.edu.au

Aboriginal and Torres Strait Islander Applicants
We welcome and strongly encourage applications from Aboriginal and Torres Strait Islander people.  

For any support please contact DeadlyCareers@swin.edu.au or for more information on our Indigenous strategies please follow the link to our RAP Reconciliation Action Plan

Victoria’s Commitment to Action: Improving international student employment outcomes 
As a signatory to Victoria’s Commitment to Action, Swinburne seeks to remove barriers to international graduate employment. We welcome and encourage applications from international graduates.  

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant

(Agency enquiries will not be accepted for this position) (#LI-SW) (#S-DNI)