Business Support Analyst


Reference #
Closing Date

Banking & Financial Services

Vacancy Type
Work type
  • Develop requirements that are fit-for-purpose, accurate and display an understanding of the financial implications to the project
  • Work within Institutional Business domain
  • Work within a team that values collaboration and innovation
About The Role
Role Location: 100 Queen St, Melbourne
Role Type: 7months Fixed Term Opportunity
As a Business Analyst will be required to provide 1st Level User Support for new institutional credit risk applications and lead assist with business and system improvement initiatives.
This is a key support role within Credit and Capital Management that requires a combination of credit process knowledge (including financial statement analysis), passion for new technologies (cloud, AI/machine learning) and business analysis skills.
You will be required to establish the business support (1st level support) function, taking it from documentation to established team practices. The support function will be required to answer user questions about system functionality and where applicable escalate these to technical support teams; you’ll also work on business and system improvement initiative, facilitate sessions with multiple stakeholders including Business process owners and SMEs, system analysts and engineers 
About You
To be successful in this role, you will ideally bring the following -
  • Extensive business analysis experience and/or related technical experience. Detailed knowledge of business analysis tasks, experience in elicitation techniques and competent in requirements gathering skills. Solid understanding of project management lifecycles, disciplines and procedures. Some domain knowledge of impacted business units.
  • Experience managing small projects or user support. Demonstrated knowledge and experience in working on mid to large sized projects. Ability to work independently with senior stakeholders
  • Experience with both agile and project delivery. Growth mindset
  • Strong understanding of the Institutional business (Credit knowledge preferred)
  • Strong knowledge of ADF governance and an ability to apply a principles based approach
  • Experience in tech, Digital, and Cloud based projects highly desired
About ANZ
At ANZ, everything we do boils down to ‘why’ – our purpose – to shape a world where people and communities thrive. We're just as focused on seeing our people thrive as well as our customers. We'll give you every opportunity to develop your career.
We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste and reducing bureaucracy.
A happy workplace is a thriving one. So in order to attract and keep the best talent, and say thanks for the hard work, we make sure all our employees are rewarded.
ANZ recognises the value of an inclusive and diverse work environment. We take pride in the diversity of our people and encourage applications from diverse candidates. Our recruitment decisions are based on the key inherent needs and requirements of each role, and candidates are selected based on their unique strengths and characteristics.
We work flexibly at ANZ. Talk to us and let us know how this role can be flexible for you.
To find out more about working at ANZ or to view other opportunities visit You may apply for this role by visiting ANZ Careers and search for reference number AUS095108.

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