Student Experience Officer

About the job
An exciting opportunity now exists for a highly motivated individual to join Swinburne Student Life in the position of Student Experience Officer.

This role will provide best in class customer service to students and have a strong focus on how clubs contribute to the student experience. You will have a passion for mentoring student leaders and be able to empower student committees to grow and strengthen their clubs.

With over 80 student clubs covering a wide range of interests, this role requires you to:

• Provide mentorship to our student leaders in navigating policy and procedure

• Develop training and skill building workshops for club committees

• Facilitate club administration i.e. record keeping, compliance, reporting

• Inspire clubs to explore new opportunities for growth

• Build meaningful relationships with student leaders with diverse backgrounds and interests

In return for your experience and enthusiasm, you will be part of a collaborative team that invests heavily in your professional development and empowers you to do and be more.

About you

• You have strong relationship building skills

• You naturally take a mentorship approach with your customers

• Working methodically through a project with measurable outcomes takes your fancy

• You have a keen sense for understanding the needs of students coming from diverse backgrounds

About Swinburne Student Life
Swinburne Student Life runs services and activities to support and engage students at Swinburne. Our mission is to enable a community that engenders belonging and fosters a student-centred culture, empowering students to make the right connections. As a key provider of valued services, we do this through support, collaboration and innovation, providing help and facilitating opportunities for students to develop and demonstrate a range of relevant skills.

Benefits

• Onsite health services

• Salary package your car parking, superannuation and vehicle lease plans. It can help you get the most value from what you earn

• Hawthorn Aquatic and Leisure Centre (HALC) discounted memberships

Discover more discounts when you start at Swinburne. Receive movie tickets and staff membership options at the Swinburne bookshop. Theres news subscriptions and computer and software discounts on offer.

To find out more about the extensive benefits offered to Swinburne employees please visit: http://www.swinburne.edu.au/about/jobs/why-work-at-swinburne/

Further information,, contact & Support
The diverse culture within Swinburne is a source of strength. We are proud to be recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality 2018 and of key initiatives such as our Pride@Swinburne Strategic Action Plan and our Reconciliation Action Plan which are integral components of our 2025 vision to be world class university creating social and economic impact through science, technology and innovation. Swinburne has also received the Victorian “High Commendation” Multicultural Excellence Award (Business Category).

To start an application click on apply at the bottom of this page and submit the following:

• resume

• cover letter

• a separate written response providing an example of your experience in:

o mentoring/teaching

o project management

o demonstrated capacity to embrace technological innovation in the workplace through initiating the improvement of existing processes

Please do not email or send paper applications, all applications must be submitted online.

If you are experiencing technical difficulties with your application, please contact the Recruitment team at staffrecruitment@swin.edu.au.

Should you require further support for an interview due to special needs or consideration, please contact our Diversity Consultant, Dr. Walter Robles, on inclusion@swin.edu.au. For support or queries related to Aboriginal and Torres Strait Islander employment, please contact DeadlyCareers@swin.edu.au.


Applications close at: 5pm on Friday 23 August 2019.