Business Analyst, Change & Analytics - Process Design

• Build a rewarding career in an innovative and collaborative environment
• Join a team of diverse professionals
• Highly engaged culture aiming to support your development

About The Role

Role Location: 833 Collins Street, Docklands VIC 3008 or 242 Pitt Street, Sydney NSW 2000

Role Type: 12 month Fixed Term Contract, Full-time

As a Business Analyst for the Change & Analytics - Process Design team, you will use your high attention to detail, excellent communication and good time management to cultivate and document requirements (including analysing, validating and citing opportunities, risks and issues) in order to identify and deliver solutions that result in significant changes regarding efficiency, cost and / or operational risk management, with a view to making long term improvements to the client experience.

Using your design initiative, you will create solutions that are user-centred, fit for purpose and deliver realised benefits to the Markets business. You will strive for continuous improvement, and actively identify opportunities to enhance the user experience and reduce required technical support.  Additionally, you will proactively manage governance and risk, meeting compliance requirements, perform controls, adhere to process and procedures appropriate to role, and escalate issues as they are identified.

Critical Capabilities:

• Attention to detail.
• Thinks outside the box and proactively seeks to identify improvements to work processes.
• Anticipates and identifies other’s concerns and expectations and considers implications; factors into own thinking and argument.
• Seeks to understand the key priorities of stakeholders and gain their commitment through consultation and involvement.
• Supports a culture of integrity and professionalism.
• Understands the contribution of operational actions to the strategic goals.

This position would suit someone who gains job satisfaction from:  

• Collaborating and cooperating with other departments to achieve positive business outcomes.
• Continuously improving and exploring new ways to do their job successfully.
• Striving to exceed customer expectations and maximize customer satisfaction.
• Building strong professional networks and developing and maintaining working relationships with others that requires interaction and mutual support.

About You 

To be successful in this role, you will ideally have skills, knowledge and experience in the following:

• Structured, organised and have a high attention to detail.
• Strong leadership skills and ability to manage initiatives across borders. Strong experience in business, process and data analysis.
• An ability to set goals, multi-task and manage deadlines without compromising the quality of output.
• Use excellent interpersonal and communication skills in building and maintaining effective stakeholder/ working relationships; collaborating within a team environment.
• An ability to perform detailed analysis on the business, outline business problems, opportunities and solutions for the business. An ability to present information confidently to stakeholder.
• Understanding of operational risks associated with change and ensure adherence to internal policy across the team.
• Financial Markets experience is a bonus.
• Strong project / change management or consulting experience.
• Competent in the use of computer software including Microsoft Word, Outlook, Excel and PowerPoint, Jira and Confluence.
• Six Sigma Green Belt, but Black Belt preferred, and knowledge of technology solutions relevant to a Markets business.

About ANZ

At ANZ, everything we do boils down to ‘why’ – our purpose – to shape a world where people and communities thrive. We're just as focused on seeing our people thrive as well as our customers. We'll give you every opportunity to develop your career.

We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste and reducing bureaucracy.

A happy workplace is a thriving one. So in order to attract and keep the best talent, and say thanks for the hard work, we make sure all our employees are rewarded.

ANZ recognises the value of an inclusive and diverse work environment. We take pride in the diversity of our people and encourage applications from diverse candidates. Our recruitment decisions are based on the key inherent needs and requirements of each role, and candidates are selected based on their unique strengths and characteristics.

We work flexibly at ANZ. Talk to us and let us know how this role can be flexible for you.

To find out more about working at ANZ or to view other opportunities visit www.anz.com/careers. You may apply for this role by visiting ANZ Careers and search for reference number AUS122125.

#GD4.3